Guestline
Implementation Specialist
September 2015—December 20194 yrs 3 mos
Specialist in Revenue Management and hotel PMS implementation. Trained hospitality teams on system optimization and ensured seamless client onboarding across EMEA.
Visit Guestline01 / Scope
What I
owned.
- Delivered complex PMS implementations across hotel groups
- Acted as the bridge between the product team and the end-user (hotel staff/guests)
- Conducted workshops to configure software to specific hotel needs
02 / Outcomes
What
changed.
- Gained deep understanding of the operational side of the travel industry
- Successfully delivered implementations across multiple hotel groups
03 / Working toolkit
01PMS Implementation02Training03Customer Success04Technical Configuration