Guestline
Implementation Specialist
September 2015—December 20194 yrs 3 mos
Specialist in Revenue Management and hotel PMS implementation. Trained hospitality teams on system optimization and ensured seamless client onboarding across EMEA.
B2B hotel software provider offering property management, distribution and revenue-management systems.
Visit Guestline01 / Scope
What I
owned.
- Delivered complex PMS implementations across hotel groups
- Acted as the bridge between the product team and the end-user (hotel staff/guests)
- Conducted workshops to configure software to specific hotel needs
02 / Outcomes
What
changed.
- Gained deep understanding of the operational side of the travel industry
- Successfully delivered implementations across multiple hotel groups
03 / Working toolkit
01PMS Implementation02Training03Customer Success04Technical Configuration