Imagine Learning
Product Owner
February 2024—February 20251 yr
Led product delivery for a shared CMS foundation: support tickets fell from about 10 per week to 1–2 and releases shortened from nearly a day to roughly one hour. Delivered Course Editions and content-quality controls.
EdTech provider of digital learning and curriculum products for schools. My remit covered the shared content management platform.
Visit Imagine Learning01 / Scope
What I
owned.
- Delivered a full refactor of content hierarchies within the CMS platform
- Introduced critical gatekeeping tools to ensure content quality before reaching end users
- Partnered with UX and Engineering to define clear acceptance criteria and improve sprint velocity
02 / Outcomes
What
changed.
- Shared CMS core reduced support tickets from about 10 per week to 1–2, with releases down to roughly one hour
- Course Editions removed manual cloning and unblocked hundreds of courses
- Delivered a Diagnostics tool to surface and resolve content issues proactively
- Introduced a Push workflow to protect content integrity and prevent errors reaching production
03 / Working toolkit
See the work behind the role
No More Cloning: How Course Editions Unblocked Content Teams
100s · Courses Unblocked
From Frankenstein to Foundation: Refactoring a CMS for Scale
10 → 1–2 · Bug Tickets Per Week